Spa Guide

Gift Cards

To order a customized spa gift card, please call 231.439.4046 or visit our website at

Group Events

It is our pleasure to host a private spa event or special occasion.  Please call 231.439.4047 for details.


We suggest you make reservations at least four weeks in advance to secure your preferred treatments and treatment times.  Although it is possible to walk-in and schedule an appointment, availability becomes limited and in many cases we are fully committed with other guests. 

24-Hour Cancellation

Cancellations must be made 24 hours prior to appointment to avoid being charged in full.

Spa Etiquette

Please turn off your mobile phone before arrival to ensure the tranquility of your spa experience and the experience of others.  Spa services are reserved for guests ages 16 and up.  Salon and nail services are available for all ages.

Spa Check-in

Please arrive at least 20 minutes prior to your appointment.  In an effort to efficiently serve spa guests, late arrivals do not receive an extension of scheduled services.


A robe and sandals are provided for your comfort.  Our treatment protocols provide you with modest draping throughout your services.

Gratuities/Service Fee

A 15% spa gratuity and 5% service fee will be added to all treatments.  Additional gratuity for superior service is always appreciated. 


In order to avoid all worries and stress, leave all jewelry and valuables at home or in the hotel safe box.


If you prefer either a male or female therapist don't hesitate to let your choice be known. Also, if you have enjoyed the services of a particular therapist on a prior visit, feel free to request that person.

Communicating Your Preferences

Be sure to speak up. All aspects of your treatment can be modified to your taste: amount of light, kind (or absence) of music, temperature, and whether or not you choose to have a conversation or enjoy the treatment in silence. If you want the therapist to use more or less pressure please speak up and tell them. Also, feel free to ask questions. Your therapist will enjoy knowing your thoughts and clarifying any issues you may have.


Smoking is not allowed in our spa or hotel facilities.


In the relaxation room and elsewhere, keep conversations at a low volume.


Being respectful of your environment is part of the spa experience. Use only the number of towels necessary; washing them uses water and electrical, which are limited resources in some communities. If you spend time in nature, don't leave any trash behind.

Retail/Mail Order

In order to continue your spa regime at home, all spa products are available in our retail boutique. To replenish your supply, a simple telephone call to The Spa will bring the products of your choice right to your door. Gift cards will also be mailed to you or directly to the recipient. Call 231.439.4046.